State Farm® Insurance Agent EmmaLee Robinson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Zane Wood
January 14, 2025
5
out of
5
rating by Zane Wood
"Highly recommend this place for insurance purposes! I've got the best quote and best coverage in the area!"
morgan payne
January 10, 2025
5
out of
5
rating by morgan payne
"Great folks to work with! Always helpful and on top of my policies. Fantastic communication between their staff and clients!"
We responded:
"Thank you, Morgan, for your wonderful feedback! I'm glad to know that our team is consistently helpful and keeps your policies in check. We appreciate your recognition of our communication efforts. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Jonah
January 10, 2025
5
out of
5
rating by Jonah
"Emalee is fantastic. Very helpful."
Kelt Clev
January 9, 2025
5
out of
5
rating by Kelt Clev
"They have great customer service"
We responded:
"Thank you, Kelt, for your wonderful feedback! I'm happy to know that our customer service met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!"
Ronald Schrader
January 8, 2025
5
out of
5
rating by Ronald Schrader
"One of the challenges with auto insurance is dealing with everything when you have an accident and need to use it. But EmmaLee and her team have been amazing to work with over the years. They are always friendly and helpful whenever I've had to call and get help with my policy. If you're looking for better service when it comes to insurance, I highly recommend EmmaLee and her knowledgeable team!"
We responded:
"Ronald, I'm really happy to hear that our team has been great to work with over the years! It's awesome to know we've been able to help you out, especially during those tricky times with auto insurance. Your recommendation means a lot to us. If you ever have more questions or need anything else, just give us a shout. We're always here for you!"
William Bacon
January 8, 2025
5
out of
5
rating by William Bacon
"Thanks for all your help live you guys!!!"
We responded:
"William, I'm so glad you're happy with our help! We truly appreciate your support and are here whenever you need us. Thanks for choosing us!"
AubriOnna Cervantes
January 8, 2025
5
out of
5
rating by AubriOnna Cervantes
"Spoke briefly with Angelo requesting information, and he did an excellent job at getting me what I needed, very quickly too! So easy to work with and 10/10 would recommend for any insurance needs"
We responded:
"Thank you, AubriOnna, for your fantastic review! I'm happy to know that Angelo was able to assist you quickly and efficiently. We appreciate your recommendation and are here for any of your insurance needs. If you have any questions or need further assistance, feel free to reach out to our office."
Theo French
January 7, 2025
5
out of
5
rating by Theo French
"Very good customer service. Angelo was very helpful."
We responded:
"Thank you, Theo, for your feedback! I'm glad to hear that Angelo was able to assist you effectively. "
Jenalee Dieter
January 6, 2025
5
out of
5
rating by Jenalee Dieter
"Danell did a great job helping to resolve a payment issue that happened. She was kind, friendly and extremely helpful! Thank you again for all your help!"
We responded:
"Thank you for your feedback, Jenalee! I'm glad Danell was able to help you with your payment issue. If you have any further questions or need assistance, please feel free to contact our office."
T H
December 30, 2024
1
out of
5
rating by T H
"My 91 year old dad can no longer drive and, therefore, sold both of his vehicles during first week of October 2024. This office was contacted on October 8th to cancel the policies and to submit a refund (pro-rated) request. Called 3 times and all 3 times was told the policy was canceled and that the refund is handled at the HQ. Yet, my dad got a renewal notice at the end of November—which can only mean one thing—the policy was never canceled. Today was chatted with a State Farm rep to explain the situation and they said it needs to be handled with the local agent. I explained to the chat rep what I just shared with you. It’s not happening. There is no follow-thru. Just empty words. Needless to say, I’m not going to stand by and let them pretend this didn’t happen. I don’t care if the pro-rated refund is a penny. It’s the principle of the thing—but especially don’t say the policy has been canceled only for a renewal notice to be sent 6 weeks later."
We responded:
"Thank you for reaching out and sharing your concerns. We understand how frustrating this situation must be and apologize for any confusion. We did cancel the vehicle policies as requested, but unfortunately, it takes 2-3 weeks to fully process the changes. The renewal notices were likely sent out before the cancellation was fully processed, resulting in a crossover in the mail. We want to assure you that a refund check has been issued and mailed. If you have not received it or if there are any further issues, please don't hesitate to contact our office directly, and we'll be happy to resend it if necessary. We apologize for the inconvenience and appreciate your understanding as we work to resolve this for your father."
ian banister
November 18, 2024
5
out of
5
rating by ian banister
"Love the staff they have always been nice and everytime i see them they are smiling and not just becuase incase into pay my bills but they are also every helpful and they work as a team to help out"
We responded:
"Thank you, Ian! We're thrilled to hear that our team's friendliness and teamwork have made a positive impression on you."
Amanda Ely
October 15, 2024
5
out of
5
rating by Amanda Ely
"EmmaLee, Angelo and team are amazing and will do all they can to find you good, affordable products with quality customer service in the process. Thank you all for all you do for not just me, but all your customers and future customers. Amanda"
We responded:
"Thank you, Amanda, for your kind words! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we appreciate your trust in us."
ainsly parkinson
October 12, 2024
5
out of
5
rating by ainsly parkinson
"Danel is the absolute best!"
We responded:
"Ainsly, thank you so much for the wonderful review! We're thrilled to hear about your experience with Danell! "
den cuc
October 11, 2024
5
out of
5
rating by den cuc
"Emma did a great job in taking the time to explain my options and acting in my best interest."
We responded:
"We really appreciate the awesome review! Thank you for taking the time to leave us such great feedback! "
Leroy Gettler
October 11, 2024
5
out of
5
rating by Leroy Gettler
"I have repeatedly been greatly impressed by the knowledge and skill set of Miss Robinson. Thank you so much for your expertise!"
We responded:
"Leroy, thank you so much for the kind words and five-star review! We really appreciate it! "
Shobl
March 29, 2024
5
out of
5
rating by Shobl
"I spoke with Angelo. He was super helpful!"
We responded:
"Thank you for the glowing review, Shobl! We're delighted to hear that I was able to assist you effectively. If you ever need further help or have any questions, feel free to reach out. EmmaLee Robinson - State Farm Insurance Agent, Idaho Falls, ID"
Brian Fish
March 29, 2024
5
out of
5
rating by Brian Fish
"Angelo is insurance superstar"
We responded:
"Thank you for the delightful review, Brian! We are pleased to hear that our office provided you with an unforgettable experience. We are here to assist you with any insurance needs you may have in the future. - EmmaLee Robinson - State Farm Insurance Agent, Idaho Falls, ID"
Cliff Marsden
March 28, 2024
5
out of
5
rating by Cliff Marsden
"Treated very professionally, handled all my needs at a competitive rate Very pleased"
We responded:
"Thank you, Cliff, for your positive feedback! We are delighted to hear that you were treated professionally and that we could meet all your insurance needs at a competitive rate. Our office is here to assist you with any future insurance needs you may have. - EmmaLee Robinson - State Farm Insurance Agent, Idaho Falls, ID"
Jared Robinson
March 28, 2024
5
out of
5
rating by Jared Robinson
"The employees are friendly, The office is clean, and they make insurance easy to understand"
We responded:
"Thank you, Jared, for your positive feedback! We're elated to hear that you found our team friendly, our office clean, and our insurance easy to understand. - EmmaLee Robinson - State Farm Insurance Agent, Idaho Falls, ID"
Michael Stocks
March 26, 2024
5
out of
5
rating by Michael Stocks
"I've had the opportunity to work with Angelo on a couple of occasions. He pays attention to detail, listens and does a great job in answering any questions or concerns I have. He's always been great to work with. 10/10 would recommend."
We responded:
"Wow, thank you for the glowing review, Michael! We are thrilled to hear that Angelo provided you with exceptional service by paying attention to detail, answering your questions, and addressing your concerns. Our team is dedicated to delivering top-notch assistance, and we appreciate your recommendation. We look forward to continuing to provide you with excellent insurance coverage and service. - EmmaLee Robinson - State Farm Insurance Agent, Idaho Falls, ID"
Woogle q
February 12, 2024
5
out of
5
rating by Woogle q
"great customer service."
We responded:
"Thank you for the glowing review! We greatly appreciate your recognition for our team's dedication to providing exceptional service."
Jay Tanner
February 12, 2024
5
out of
5
rating by Jay Tanner
"Great customer service."
We responded:
"Thank you for the five-stars, Jay! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Isley Huffman
February 6, 2024
5
out of
5
rating by Isley Huffman
"Morgan Tanner is the best worker!!"
We responded:
"Isley, thank you for the shoutout for Morgan! Our office loves being your good neighbor."
Mialee Heer
February 5, 2024
5
out of
5
rating by Mialee Heer
"Morgan was so nice and helped me so much and I will be returning to speak to her next time!! Very satisfied with the way you guys train young adults to be great and nice employees!!!"
We responded:
"Thank you for the wonderful review, Mialee! Morgan is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Cristin Ellis
January 19, 2024
5
out of
5
rating by Cristin Ellis
"EmmaLee is amazing! She took the time to answer all of our questions and throughly explained anything confusing. She looks at scenarios that you didn't even think about. That's important, especially in insurance. We trust her 100 and appreciate her point of view!!"
We responded:
"Thank you for the wonderful review, Cristin! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"